We asked members of the BuzzFeed Community who work in customer support to share essentially the most absurd explanation why clients have requested to talk to their managers. Listed below are the infuriating outcomes:
1.“I as soon as labored in retail, and a buyer requested me to name a supervisor however did not give a purpose. He did not appear upset, and I adopted his request, uncertain what would occur. Seems he wandered into the ladies’s division and located a purple shirt made in Vietnam. He needed to file a company grievance. As a battle veteran, he discovered the colour and nation it was made in personally offensive.”
2.“I used to be assistant supervisor at an area espresso store. It was 6 a.m. on a chilly morning, and a lady pulled my supervisor apart to tell her that my tight pants had been distracting and upsetting her and her husband. I used to be carrying thick black leggings with an extended sweater that went down previous my butt and a big apron. They requested if I might be taken off shift or requested to go residence and alter. With my boss’s permission, I took off my sweater and made positive my butt was dealing with them always.”
3.“I used to work as a waiter. One time, a buyer requested to talk to my supervisor as a result of she did not just like the lighting of the restaurant. She mentioned it did not match her aesthetic and needed it modified so she may take images to publish on Fb. I’ve truthfully by no means been so irritated. She made an enormous scene, saying I used to be being disrespectful as a result of I would not change the lighting for her!”
4.“I labored at Michaels one summer time in my youth. An older woman as soon as needed to return yarn already knitted INTO A SCARF. We should not have folks unknitting gadgets within the again. In fact, she needed to embarrass herself by chatting with the supervisor and making a second jaw drop.”
5.“One thing prevalent in retail known as ‘ticket switching.’ Somebody will take a tag off a less expensive merchandise and put it on a costlier merchandise, hoping they’ll get away with an enormous deal. As soon as, I used to be referred to as to the registers for a buyer arguing a couple of value. A $9 clearance sticker was on a $100 pair of sneakers. The clearance tag was all mangled and torn and CLEARLY pulled from one other merchandise and positioned on the field. She argued repeatedly, mentioned she would name the Higher Enterprise Bureau, and swore I needed to honor that value. I calmly defined that if we make a mistake, we honor the worth, however we clearly didn’t do that. I defined that l would make certain we reviewed our digital camera footage of the realm the place she discovered the sneakers to ensure a ‘dishonest buyer’ did not change the worth. On the point out of a digital camera, she shortly ended her argument and left.”
6.“I had a lady demand to see the supervisor as a result of her tuna sandwich was ‘too fishy.'”
7.“I work for an vitality firm. A buyer needed my supervisor as a result of I would not give them a free pattern of electrical energy. One other buyer needed to complain as a result of they didn’t just like the odor of the fuel! I used to be extra involved they might odor fuel fairly than what the odor was like. Fast truth: They add the foul odor to fuel so that you discover it!”
8.“One in every of my jobs required taking passport footage. A ridiculously excessive proportion of these clients would are available recent from the gymnasium — with sweaty hair and no make-up — after which screech about how ‘horrible’ their picture preview regarded. Some would ask for the supervisor (I used to be the supervisor) after which demand to speak to the enterprise proprietor. I used to be even requested to ‘repair’ footage in Photoshop.”
9.“My boyfriend as soon as had a lady throw a pair of sandals at him as a result of he would not give her a full refund for mentioned sandals that had been a minimum of 15 years outdated and had been worn closely.”
10.“A buyer requested my supervisor as a result of I would not try her gadgets from a unique retailer within the mall. She thought she may simply stroll round the entire mall after which pay at any retailer.”
11.“I labored at a restaurant, and two males did not need me to take their money as a result of ‘I’d give them the fallacious change as a result of girls are dangerous with cash.’ They then requested to speak to a male supervisor. They left me lower than a greenback tip and wrote on a serviette, ‘You might have been nicer.'”
12.“An outdated couple saved insisting their fries had been too chilly. They made me come over with a supervisor and insisted I take advantage of a meat thermometer to take their temperature to show they had been chilly.”
13.“I labored at Tiffany & Co. A buyer as soon as threw a *match* as a result of I would not refund her for a $900 bracelet she allegedly purchased, dropped, and broke. She did not have the merchandise or the receipt, nor was there any document of her buy in our system. She requested to talk to the supervisor, who additionally refused the refund.”
14.“I used to be working at a quick meals restaurant that sells hen nuggets. A buyer needed to talk to a supervisor as a result of the nuggets had been too brown. Not overcooked, not dry, however BROWN. She requested us if we may make them much less brown, and we needed to inform her that we could not undercook the nuggets for her (you recognize, for well being causes).”
15.“I labored at Panera in highschool and as soon as, a woman requested Chick-fil-A sauce on her sandwich. I believed she was messing with me. I laughed just a little, then jokingly reminded her we had been at Panera, not Chick-fil-A. She referred to as me a impolite witch and demanded to talk to my supervisor, who basically laughed at her and walked away.”
16.“I labored at Walgreens, the place we bought reloadable debit playing cards. A lady purchased one and needed to return it as a result of she could not determine easy methods to activate it. I calmly informed her it was retailer coverage (we had indicators and stickers all over the place) that present playing cards had been nonrefundable. I supplied to assist her activate the cardboard, like I had for a lot of others. Twenty minutes later, a police officer got here in as a result of she had referred to as to say Walgreens was ‘stealing her cash.’ I defined the state of affairs, the cop talked to her, after which I used the telephone to arrange her card. I’ve seen some wild issues, however that was the wildest.”
17.“I used to be the supervisor at a grocery retailer that bought overstocked gadgets from different shops at a reduction. A buyer needed to talk to me as a result of not one of the lids on the juice bottles had been the scale he needed. He was livid in regards to the ‘lack of variety in our juice lid sizes’ and demanded I order juices with lids that had been the precise measurement he needed. Sadly for him, the scale of juice lids are usually not listed wherever, so I apologized and informed him I could not try this. He later reported my ‘horrible customer support’ to the shop proprietor, who simply laughed at him.”
18.“I work at a pure meals grocery retailer, and an older buyer requested to talk to my supervisor as a result of we promote ice cream with ‘an excessive amount of sugar in it’ and, as a well being meals retailer, a product with sugar shouldn’t be on our cabinets.”
19.“A person purchased and opened some headphones after which needed to return them, though they weren’t defective. I refused as a result of they had been open/used, and that is our retailer coverage. The person demanded to see my supervisor as a result of I refused to ship the headphones off for DNA testing to show he’d by no means worn them.”
20.“A lady requested to talk to my supervisor as a result of her pesto sauce, which she ordered and ate completely, had basil in it, and I hadn’t informed her that it did. She did not ask.”
21.“I labored at a Chick-fil-A, and we as soon as had a person are available and ask for a Huge Mac (one thing from McDonald’s). After I knowledgeable him that we did not promote that, he stormed to the supervisor and tried to drive him to make a Huge Mac.”
22.“I labored at a comfort retailer as one in all my first jobs. A person had his $1.25 eaten by the air machine, which, whereas on the property, was not owned or run by the shop (and had a label saying so). He freaked out and demanded a refund, which I used to be not allowed to offer him. He insisted on chatting with my supervisor, however I used to be alone within the retailer, so I supplied to name him. As an alternative, he insisted I give him my supervisor’s private telephone quantity. Once I refused, he tried to return behind the counter towards me, all whereas screaming at me. I used to be clutching the telephone, about to name 911, when another person entered the shop, and he stomped out. It was terrifying. All for $1.25!”
23.“I work in a retail retailer, and a buyer requested if we had a replica machine as a result of he needed to make a replica of his tax paperwork earlier than he mailed it. I mentioned, ‘Sorry, we do not have that, however I believe the Workplace Depot subsequent door has copy machines obtainable.’ He mentioned, ‘You do not have a replica machine in your workplace?’ He wasn’t asking if we supplied copying/printing providers. He simply needed to really use our workplace tools within the again. He mentioned he was in our retailer to select up an order and threatened to simply go away and never purchase it…like one way or the other spending $25 entitles clients to our firm workplace provides. Why not go to Macy’s and see if they’re going to offer you a stamped envelope since you purchased a shirt there? So bizarre.”
24.“I labored at a quick meals place, and a man got here in requesting recent, unsalted fries. It was 100% doable; we simply needed to get new fries going, which took about 5 minutes. After he had been ready a couple of minutes, he requested the place his meals was. I knowledgeable him that his recent fries had been cooking and would take just a few extra minutes. He yelled at me for not giving him ‘quick’ meals and requested the supervisor.”
25.“I work at a comfort retailer with a kitchen. A lady paid for fuel and a pizza she needed us to prepare dinner. We took the pizza to the kitchen, and he or she went to pump her fuel. Three minutes later (we checked), she despatched her child in for the pizza, but it surely wasn’t executed but. The lady stormed again in and demanded to speak to the supervisor as a result of the pizza wasn’t executed. It had been lower than 5 minutes.”
26.“Once I was in quick meals, a buyer informed me we needs to be shut down as a result of we did not serve breakfast previous 11 a.m. (except they had been ready in line when it hit that point). It was 1 p.m.”
27.And: “I labored at a clothes retailer, and as soon as, a lady got here in requesting to purchase the money register. Not garments, the money register. Clearly, I knowledgeable her we do not promote issues like that, so she STORMED into the supervisor’s workplace and screeched like a hawk at him. Then, after being requested to depart, she tried to tear the register out of the plastic floor, wires and all.”
What’s essentially the most ridiculous purpose somebody has ever requested to talk to your supervisor? Inform us within the feedback or share anonymously utilizing this way.
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