The Quebec Court docket of Enchantment is ordering Air Canada to pay passengers greater than $10 million in damages in a class-action lawsuit that alleged they have been charged greater quantities than the ticket worth marketed.
In a ruling Tuesday, Justice Judith Harvie wrote that Air Canada confirmed “ignorance and laxity” when the airline concluded it was exempt from a provision of the provincial Client Safety Act.
The choice overturns a decrease court docket determination that discovered Air Canada had breached the regulation however that no hurt resulted, eliminating the necessity for punitive damages.
The 15-year-old case was introduced ahead by a shopper advocacy group and a Montreal resident who stated he was charged $124 extra in taxes, charges and surcharges than the fare worth listed throughout step one of the ticket-buying course of on Air Canada’s web site.
Of their preliminary declare, the plaintiffs argued that the airline undermined clients’ means to make knowledgeable selections and should reimburse sums that have been charged above the marketed worth.
The enchantment court docket ruling comes amid a debate about whether or not rising airline charges and fare courses quantity to so-called junk charges or provide larger selection for travellers. Air Canada didn’t instantly reply to a request for remark.
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