It has been an fascinating month for American Airways which began out with Malcolm within the Center star Frankie Muniz calling out the airline for dropping his bag on a flight to Vancouver to shoot the reboot of the favored present.
“Simply landed in Vancouver to start out engaged on Malcolm tomorrow. However I’ve no garments as a result of @AmericanAir misplaced my baggage,” he said on social media. About 20 minutes later, Muniz acquired a well-known automated message from American Airways.
“We’re sorry to listen to about this and really apologize for any inconvenience brought on. Please ship us your affirmation code by way of DM, and we’ll examine the problem to discover a answer,” the message learn.
Only a few weeks afterward Thursday, April 24, the corporate introduced its first quarter earnings revealing a $473 million loss – wider than the $312 million loss it posted in 2024, with income of $12.55 billion, up 0.7% from the primary quarter in 2024. Following the monetary announcement, the airline made the choice to not embody full-year steering for traders as a consequence of financial uncertainty.
Quick ahead two days later and American introduced some excellent news – for choose vacationers. In response to a report from the Houston Chronicle, American Airways is altering how premium passengers are allowed to make use of their in-flight leisure.
The report states “premium passengers can preserve watching motion pictures or listening to audiobooks till they attain the gate, then merely go away the luxurious, airline-provided Bang & Olufsen headphones at their seats” as an alternative of giving up their headsets earlier than the flight begins its touchdown procedures.
An American spokesperson mentioned, “it’s additionally nice information for our flight attendants who can give attention to taking good care of our clients throughout the flight as an alternative of amassing headsets.”
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