Nationwide — Two Frontier Airways check-in brokers misplaced their jobs after a video of them mocking a passenger at a North Carolina airport went viral. The footage confirmed a tense trade because the buyer tried to verify in for a flight to Boston.In keeping with TMZ, the scenario escalated when the shopper was advised he needed to pay a $25 charge to verify in on the counter. He questioned the cost, which led to an argument. The brokers refused to course of his check-in and repeatedly mocked him, saying, “And also you thought you was gonna get in your flight.”
The client recorded the trade on his cellphone. In response, the brokers additionally started filming him. The argument grew louder as each side continued recording, and the standoff attracted on-line consideration as soon as the video was shared.
Frontier Airways confirmed that the brokers concerned weren’t straight employed by the airline however by a third-party contractor. The corporate mentioned the employees are not related to the Frontier account.
The airline additionally took steps to resolve the problem with the passenger. He was refunded for his unique flight and reimbursed for the choice flight he needed to guide to get residence.
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