The New Brunswick authorities says it has requested for an audit of NB Energy’s billing course of after receiving “tons of” of complaints.
Premier Susan Holt says she has instructed the utility to conduct an “impartial third-party audit” of their programs, together with how meters are learn, to unravel why individuals are seeing a pointy spike in electrical energy payments.
In tons of of posts on NB Energy’s social media web page, individuals are complaining that their energy payments for December inexplicably doubled.
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The premier says she has requested the utility to seem earlier than a public accounts committee in February to debate the scenario.
Her recommendation for anybody struggling to pay their invoice is to contact NB Energy about cost choices, whereas holding their legislative meeting members up to date on the scenario.
Holt says her authorities’s resolution to take away a ten per cent provincial tax from energy payments efficient Jan. 1 ought to convey folks some aid when the subsequent payments arrive.
She says authorities representatives met with NB Energy officers Monday to grasp what is likely to be occurring. “And that dialog left us with extra questions,” she says.
This report by The Canadian Press was first revealed Jan. 21, 2025.
© 2025 The Canadian Press
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