For Seojin Kim, going to the courts to get a restraining order felt like the one choice after she broke up along with her former accomplice.
Regardless of asking him to cease contacting her and blocking him, she says the calls, emails and texts had been relentless — 450 missed calls, 11 voicemails and 500 emails in roughly six weeks. When she blocked his numbers, she says he’d name from a unique line, and when she blocked his electronic mail, he created alternate addresses.
She says he loitered outdoors her residence and work ready for her, and even confirmed up at her office as soon as, “pretending to be a buyer.”
“I used to be feeling unsafe and form of scared about each time I needed to go outdoors,” Kim instructed CBC Toronto.
However even after an Ontario Superior Courtroom Justice granted the 28-year-old a protecting order on Feb. 21, 2025 that barred her ex from contacting her or being inside 500 metres of her residence or work, she says it was a battle to get Toronto police to implement it.
Her ex allegedly breached the order, reaching out to a buddy of hers to make contact, then as soon as once more emailing her and sending her a number of e-transfers in order that he might connect a message. CBC Toronto has reviewed dozens of those emails and messages.

When she first introduced the protecting order and intensive proof of the breaches to Toronto police’s 51 Division on April 12, she stated no officer would even take a look at it — with one telling her, “we’re too busy proper now.”
Whereas her ex was ultimately arrested, Kim says she does not perceive why it took repeated makes an attempt to implement her restraining order.
“It does not make sense, they’ve to guard me; it is their obligation. That is why we received a restraining order,” stated Kim. “If they do not do something, then what is the level of a restraining order?”
Submitting the report
Kim, a Korean immigrant who moved to Toronto in 2023, says she felt dismissed after the preliminary go to.
“They instructed me I had two choices: sit and look forward to a number of hours – with no assure I might truly get to talk – or name the non-emergency line,” Kim stated.
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When she did name the non-emergency line the subsequent day, she says she was instructed to go to the station on her time off and wait. She then made a second go to to 51 Division on April 21 — her subsequent time off — bringing along with her a local English speaker, at which level she says an investigator agreed to file a report.
Toronto police confirmed Kim’s ex was arrested the subsequent day, on April 22, and charged with a harassment offence and for disobeying a lawful court docket order.
Some advocates say it isn’t the primary time they’ve heard of a breach like this not taken significantly by legislation enforcement.
“My rightful, justified anger is that I do not know what it’ll take earlier than folks begin listening to this,” stated Nneka MacGregor, government director of the Girls’s Centre for Social Justice.
“I do not know what police are ready for,” she stated.
MacGregor says police throughout the nation have coaching in areas, reminiscent of intimate accomplice violence, however alleged incidents like these are a reminder they don’t seem to be all the time put into observe.

She says she worries interactions like these could have a chilling impact on girls — lots of whom already battle to report incidents to legislation enforcement.
“If girls are seeing that police usually are not responding, responding with urgency and with care, they don’t seem to be going to report,” MacGregor stated.
Police say ‘nobody ought to be turned away’
Whereas Toronto police instructed CBC Toronto they could not communicate to the specifics of what occurred throughout Kim’s preliminary go to, a spokesperson stated the matter is at present being investigated and police are “taking these issues significantly.”
“We are going to take steps to make sure that all entrance desk personnel are totally conscious of their obligations and the essential significance of responding appropriately to these looking for help,” stated spokesperson Stephanie Sayer.
Sayer’s assertion says partly that when somebody involves a division to report a criminal offense, the time it takes to talk with an officer might fluctuate relying on name quantity and operational calls for.
However “nobody ought to be turned away,” she stated, and there are protocols in place for instances of intimate accomplice violence, which contain talking on to an officer and notifying Youth and Household Companies.
Protecting orders might use extra ‘enamel,’ lawyer says
In the meantime, a Toronto authorized clinic says there are lots of methods during which protecting orders may be improved.
Kim’s interplay with police is “troubling” and highlights the necessity for systemic modifications, says Deepa Mattoo, government director and lawyer with the Barbra Schlifer Commemorative Clinic.
“Restraining orders are in any other case only a piece of paper if there is no such thing as a observe up doable in these conditions,” stated Mattoo.
“We wish a reform within the system, a change within the system the place restraining orders can even have some higher enamel.”
In 2023, the Law Commission of Ontario, an unbiased group that appears at authorized reform, started a project reviewing protective orders within the province – together with how they’re enforced – following the advice of the Barbra Schlifer clinic.
“When police usually are not successfully implementing safety orders, it truly signifies that abusers are extra empowered to maintain breaching these orders,” stated Laura Snowdon, the lawyer main the fee’s evaluation.
Not solely do girls have to leap by way of vital procedural and evidentiary hurdles to even get a safety order, Snowdon says, however in instances the place they’re granted one, the charges of non-compliance are extraordinarily excessive.
She says the fee can also be seeing instances the place breaches that contain bodily violence are handled in a different way than instances the place there is not bodily violence.
“There appears to be a little bit of a disconnect between what the aim of safety orders is, and a little bit of a misunderstanding of the truth that safety orders are in place to cease violence from escalating to the purpose of an assault or one other type of extra severe violence,” stated Snowdon.
Data Morning – NS8:11Methods to discuss with family members who could be experiencing abuse
Intimate accomplice violence is an epidemic in Nova Scotia, nevertheless it’s additionally extremely stigmatized. It is tough for a lot of survivors to achieve out and get the assistance they want. We hunt down recommendation round tips on how to help family and friends who could be experiencing abuse.
As for Kim, she says she’s sharing her story as a result of she desires different girls, who could also be weak and in comparable conditions, to proceed to talk up till they get the assistance they want.
“If there’s somebody who hesitates to report, I’d simply say – do it to your security,” Kim stated.
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