8.
“I labored at public libraries for a few years, and one of the random issues I noticed was after I turned a nook and noticed a girl hunched over, chopping her hair onto the ground. Simply trimming her hair and letting it fall all around the library ground, checking the ends to ensure they had been good, and trimming some extra.”
“All customer support coaching went out the window as I bellowed, ‘What are you doing?!? NO! JUST…NO!’ She had the grace to look ashamed and try to scoop up all her little hair items.”
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